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Shipping

Shipping Method

For Domestic Shipping, we use several major shipping couriers, mainly JNE and Ninja Express

If you want to use other shipping couriers or instant couriers (Go-Send/Grab Express), you may want to use our Marketplace pages (Tokopedia, Shopee, Moselo).

We do not responsible for any risks of loss of the merchandise after the Shipping Couriers delivers to the designated address.

Customers are responsible if Shipping Couriers can’t deliver the goods on time due to an incomplete address, no recipient at the address or the recipient rejects the goods.

If the goods are returned to us, customers are obligated to pay the shipping fee one more time if the mistakes are due to the customer’s conditions.

We currently ship within Indonesia only. For international orders, please contact us directly at hai@harikustudio.com. We will gladly help to inform you about the shipping method and delivery time to suit your need.

Order Processing Time

We will ship your order if there are no problems occurring in terms of Payment.

All confirmed orders (through the “Confirm Payment” Menu) will be processed on the following day.

We only process your order during our working days. We ship every day except on Sundays.

Once your order is shipped, we will send an e-mail confirmation along with your shipment receipt.

Delivery Time

Delivery time varied according to your shipping address. Estimated delivery time can be found at JNE and Ninja Express’ websites.

For other inquiries regarding Shipping, please contact us at hai@harikustudio.com.

Metode Pengiriman

Untuk pengiriman domestik, kami menggunakan beberapa layanan pengiriman, terutama JNE dan Ninja Express

Jika kamu ingin menggunaan layanan pengiriman lain maupun kurir instan (Go-Send/Grab Express), kamu bisa berbelanja di salah satu Marketplace kami (Tokopedia, Shopee, Moselo).

Kami tidak bertanggung jawab terhadap kerusakan/kehilangan barang yang terjadi setelah layanan kurir selesai mengirimkan barang ke alamat tujuan.

Kamu bertanggung jawab penuh jika Kurir tidak bisa mengirimkan barang tepat waktu yang dikarenakan alamat yang tidak lengkap, tidak ada penerima di rumah, maupun penerima menolak menerima barang. 

Jika barang dikembalikan kepada kami, maka kamu wajib membayar sekali lagi Ongkos Kirim jika hal tersebut terjadi karena kesalahanmu.

Saat ini, kami hanya melakukan pengiriman di Indonesia. Untuk order internasional, harap hubungi kami di hai@harikustudio.com. Kami akan membantumu memilih metode pengiriman yang sesuai dengan kebutuhanmu. 

Waktu Proses Order

Jika tidak ada masalah dalam Pembayaran/Payment.

Semua order yang terkonfirmasi akan diproses H+1.

Kami hanya dapat memproses ordermu di waktu kerja kami. Kami melakukan pengiriman setiap hari, kecuali di hari Minggu.

Setelah barangmu dikirim, kami akan mengirim e-mail konfirmasi beserta resi pengiriman.

Waktu Pengiriman

Waktu pengiriman dapat bervariasi sesuai dengan alamat pengiriman yang dituju. Estimasi waktu pengiriman dapat ditemukan di JNE dan Ninja Express.

Jika kamu punya pertanyaan lain mengenai pengiriman, hubungi kami di  hai@harikustudio.com.

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